JackpotVillage Casino Cookies Policy

At JackpotVillage Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website at jackpotvillage.com. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use. By continuing to use our JackpotVillage online casino platform, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow us to recognise your device, remember your preferences, and provide you with a more personalised experience. At JackpotVillage, we use cookies alongside similar technologies such as web beacons, pixels, and local storage objects to help deliver our services effectively.

Cookies cannot harm your device and do not contain executable code. They simply store information that helps our JackpotVillage casino platform function more efficiently and serve you better each time you visit.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, services you have requested — such as your JackpotVillage login session, account access, and security features — would not be available. We do not require your consent to place these cookies, as they are critical to the functioning of our platform.

• Session management and secure JackpotVillage casino login authentication
• Fraud prevention and security monitoring
• Load balancing and server performance
• Remembering items in your session while you browse our casino

Performance and Analytics Cookies

Here at JackpotVillage, we use performance cookies to collect information about how visitors interact with our site. This data helps us understand which pages are most popular, how players navigate through our JackpotVillage app and web platform, and where we can make improvements. All information collected is aggregated and anonymous.

• Google Analytics and similar analytics tools
• Page load speed and error tracking
• User journey mapping across our casino platform
• Device and browser compatibility data

Functionality Cookies

Our JackpotVillage casino platform uses functionality cookies to remember choices you make and provide enhanced, personalised features. For example, we may remember your language preferences, your region (such as JackpotVillage NZ settings), and your display preferences so that you do not need to re-enter them each visit.

• Language and regional settings (including NZ and other locale preferences)
• Remembering your preferred currency and display options
• Storing your game lobby preferences and recently played titles
• Accessibility settings and interface customisation

Targeting and Advertising Cookies

We at JackpotVillage may use targeting cookies to deliver relevant promotional content — including information about our JackpotVillage bonus offers, JackpotVillage free spins promotions, and seasonal casino campaigns — based on your browsing behaviour. These cookies track your visits across websites and help us and our advertising partners display content that may interest you.

• Behavioural advertising based on your interests
• Frequency capping to avoid showing the same advertisement repeatedly
• Measuring the effectiveness of our marketing campaigns
• Affiliate tracking to attribute referrals correctly

Social Media Cookies

Our JackpotVillage website may include social media sharing buttons and embedded content. These features may set cookies through our site. We do not control the placement of cookies by third-party social platforms — please review their individual privacy and cookie policies for further details.

Third-Party Cookies

In addition to our own cookies, JackpotVillage Casino works with trusted third-party service providers who may also set cookies on your device when you visit our site. These include game providers such as NetEnt, Pragmatic Play, and Evolution Gaming, as well as payment processors, analytics platforms, and marketing partners. Our JackpotVillage platform cannot directly control the cookies placed by these third parties, and we recommend reviewing their respective cookie policies.

Cookie Duration

We use both session cookies and persistent cookies across our JackpotVillage casino platform:

• Session cookies — These are temporary and are deleted automatically when you close your browser. They support your active session, including your JackpotVillage casino login and gameplay activity.
• Persistent cookies — These remain on your device for a set period (from a few days to several years) or until you delete them manually. They help us recognise you on return visits and maintain your preferences.

Managing and Controlling Cookies

At JackpotVillage, we respect your right to control how cookies are used. You have several options for managing cookie preferences:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically set your browser to notify you when cookies are being placed, accept or reject all cookies, or delete cookies that have already been set. Please note that restricting cookies may affect the functionality of our JackpotVillage online casino, including features like your saved login session and bonus tracking.

Our Cookie Consent Tool

When you first visit JackpotVillage Casino, we present a cookie consent banner allowing you to accept, manage, or decline non-essential cookies. You may update your preferences at any time through the cookie settings link available on our website. Strictly necessary cookies cannot be disabled through this tool, as they are required for our platform to operate.

Opt-Out Links

For advertising cookies, you may opt out through industry tools such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out portal. For Google Analytics, you may install the Google Analytics Opt-out Browser Add-on.

Cookies and Responsible Gambling

Our JackpotVillage platform uses cookies to support our responsible gambling commitments. Cookies help us implement self-exclusion tools, deposit limits, and session reminders accurately. We use this data to ensure that player protection features function correctly and that players on self-exclusion lists are appropriately restricted from accessing our casino.

Legal Basis for Using Cookies

We operate JackpotVillage Casino under dual licences — from the UK Gambling Commission (account number 52894) and the Malta Gaming Authority (licence MGA/B2C/370/2017). Our use of cookies complies with applicable data protection legislation, including the UK GDPR, EU ePrivacy Directive, and Maltese data protection law. We process data collected through cookies either on the basis of your consent or where we have a legitimate interest to do so.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will notify you via a notice on the JackpotVillage Casino website. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about how JackpotVillage Casino uses cookies, or if you wish to exercise any of your data rights, please contact our support team. Our JackpotVillage customer support is available 24/7 via live chat on jackpotvillage.com, or you can reach us by email at support@jackpotvillage.com. We are operated by White Hat Gaming Limited, registered in Malta (company reg. no. C73232), with its registered office at 85 St John Street, Valletta, Malta.